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Data Deletion

Last updated: 5 August 2026

To request deletion of your OneScreen.ge account or of personal data held by ITS LLC, please follow the procedure below.

1. Sending a request

Email contact@net.ge with the subject "Data deletion request" from the email address registered to your account.

2. What to include

• your name and account email;
• whether you want your whole account deleted or specific data (for example, a device or content).

3. Identity verification

To prevent unauthorised deletion, we may ask for reasonable confirmation that you are connected to the account.

4. What is deleted and when

Deleting an account removes the profile, uploaded content, playlists and device records. Deletion is completed within 30 days of confirming the request. Data is removed from backups as they are routinely rotated.

5. Exceptions

Invoices, tax invoices and payment records are retained for the period required by tax law, regardless of a deletion request.

6. Device data

Device data stored on our servers is deleted when you remove the screen from the web dashboard. Uninstalling the OneScreen Android app removes data stored locally on the device.

7. Response

We will review your request and respond within the time limits set by applicable law.